:root {
    color-scheme: light;
    --page: #f4f7ff;
    --panel: #ffffff;
    --ink: #172033;
    --muted: #667085;
    --line: #dbe3f5;
    --primary: #3954d8;
    --primary-dark: #263aa6;
    --accent: #7c3aed;
    --soft: #eef2ff;
    --danger: #b42318;
    --success: #067647;
}

* {
    box-sizing: border-box;
}

body {
    margin: 0;
    min-height: 100vh;
    background: var(--page);
    color: var(--ink);
    font-family: Arial, Helvetica, sans-serif;
}

a {
    color: var(--primary);
    text-decoration: none;
}

.auth-wrap {
    min-height: 100vh;
    display: grid;
    place-items: center;
    padding: 22px;
}

.auth-card,
.panel,
.menu-card,
.placeholder-card {
    background: var(--panel);
    border: 1px solid var(--line);
    border-radius: 8px;
    box-shadow: 0 18px 45px rgba(31, 45, 92, 0.08);
}

.auth-card {
    width: min(440px, 100%);
    padding: 26px;
}

.auth-brand,
.page-kicker {
    margin: 0 0 10px;
    color: var(--primary-dark);
    font-size: 13px;
    font-weight: 700;
    letter-spacing: 0;
    text-transform: uppercase;
}

h1,
h2 {
    margin: 0;
    letter-spacing: 0;
}

.auth-card h1 {
    font-size: 28px;
    line-height: 1.15;
}

.auth-copy,
.page-copy {
    margin: 12px 0 22px;
    color: var(--muted);
    line-height: 1.6;
}

.field {
    margin-bottom: 16px;
}

.field label {
    display: block;
    margin-bottom: 7px;
    color: #344054;
    font-size: 14px;
    font-weight: 700;
}

.field input,
.field textarea,
.field select,
.mobile-status-filters input,
.mobile-status-filters select {
    width: 100%;
    min-height: 46px;
    border: 1px solid var(--line);
    border-radius: 8px;
    padding: 11px 13px;
    color: var(--ink);
    font-size: 16px;
    outline: none;
}

.field textarea {
    min-height: 132px;
    resize: vertical;
    line-height: 1.5;
}

.field input:focus,
.field textarea:focus,
.field select:focus,
.mobile-status-filters input:focus,
.mobile-status-filters select:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 4px rgba(57, 84, 216, 0.12);
}

.desktop-helpdesk-nav {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-left: auto;
}

.desktop-helpdesk-nav a {
    min-height: 36px;
    display: inline-flex;
    align-items: center;
    border-radius: 7px;
    padding: 8px 10px;
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}

.desktop-helpdesk-nav a:hover {
    background: var(--soft);
    color: var(--primary-dark);
}

.desktop-helpdesk-nav .danger-link {
    color: var(--danger);
}

.password-wrap {
    position: relative;
}

.password-wrap input {
    padding-right: 76px;
}

.password-toggle {
    position: absolute;
    right: 8px;
    top: 8px;
    min-width: 58px;
    min-height: 30px;
    border: 0;
    border-radius: 6px;
    background: var(--soft);
    color: var(--primary-dark);
    cursor: pointer;
    font-weight: 700;
}

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 46px;
    border: 0;
    border-radius: 8px;
    padding: 11px 16px;
    background: var(--primary);
    color: #ffffff;
    cursor: pointer;
    font-size: 15px;
    font-weight: 700;
}

.btn:hover {
    background: var(--primary-dark);
}

.btn.secondary {
    background: var(--soft);
    color: var(--primary-dark);
}

.btn.danger {
    background: var(--danger);
    color: #ffffff;
}

.btn.danger:hover {
    background: #8f1c13;
}

.btn:disabled {
    opacity: 0.55;
    cursor: not-allowed;
}

.full-width {
    width: 100%;
}

.auth-links,
.inline-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    justify-content: space-between;
    margin-top: 18px;
    font-size: 14px;
}

.auth-page {
    background:
        radial-gradient(circle at top left, rgba(57, 84, 216, 0.18), transparent 34%),
        radial-gradient(circle at bottom right, rgba(124, 58, 237, 0.16), transparent 32%),
        var(--page);
}

.auth-logo {
    display: flex;
    justify-content: center;
    margin-bottom: 18px;
}

.auth-logo img {
    max-width: 152px;
    height: auto;
}

.auth-card {
    position: relative;
    overflow: hidden;
}

.auth-card::before {
    content: "";
    position: absolute;
    inset: 0 0 auto;
    height: 5px;
    background: linear-gradient(90deg, var(--primary), var(--accent));
}

.desktop-login-shell {
    width: min(980px, 100%);
    display: grid;
    grid-template-columns: 1.1fr 0.9fr;
    gap: 28px;
    align-items: center;
}

.desktop-login-brand {
    padding: 36px;
    border-radius: 8px;
    color: #ffffff;
    background: linear-gradient(135deg, #263aa6, #7c3aed);
    box-shadow: 0 24px 70px rgba(38, 58, 166, 0.22);
}

.desktop-login-brand img {
    width: 168px;
    max-width: 100%;
    margin-bottom: 26px;
    border-radius: 8px;
    background: #ffffff;
    padding: 10px;
}

.desktop-login-brand .auth-brand,
.desktop-login-brand p {
    color: rgba(255, 255, 255, 0.86);
}

.desktop-login-brand h1 {
    max-width: 420px;
    font-size: 42px;
    line-height: 1.08;
}

.desktop-login-brand p:last-child {
    max-width: 420px;
    margin: 16px 0 0;
    line-height: 1.7;
}

.desktop-login-card h2 {
    font-size: 28px;
}

.mobile-login-page .auth-wrap {
    align-items: stretch;
    padding: 18px;
}

.mobile-login-card {
    width: 100%;
    max-width: 520px;
    margin: auto;
    align-self: center;
    border: 1px solid var(--line);
    border-radius: 20px;
    background: #ffffff;
    padding: 26px 20px;
    box-shadow: 0 22px 60px rgba(31, 45, 92, 0.12);
}

.mobile-login-logo {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    margin-bottom: 24px;
}

.mobile-login-logo img {
    width: 112px;
    max-width: 70%;
}

.mobile-login-logo span {
    border-radius: 999px;
    background: var(--soft);
    color: var(--primary-dark);
    padding: 7px 10px;
    font-size: 12px;
    font-weight: 800;
}

.mobile-login-card h1 {
    font-size: 32px;
}

.mobile-login-btn {
    min-height: 52px;
    font-size: 17px;
}

.mobile-auth-links {
    display: grid;
    gap: 10px;
    margin-top: 18px;
    text-align: center;
    font-size: 14px;
}

.login-privacy-link {
    margin-top: 16px;
    text-align: center;
    font-size: 13px;
}

.login-privacy-link a {
    color: var(--muted);
}

.alert {
    margin: 0 0 16px;
    border: 1px solid transparent;
    border-radius: 8px;
    padding: 13px 14px;
    font-size: 14px;
    line-height: 1.45;
    font-weight: 700;
}

.alert.error {
    background: #fef3f2;
    border-color: #fecdca;
    color: var(--danger);
}

.alert.success {
    background: #ecfdf3;
    border-color: #abefc6;
    color: var(--success);
}

.alert.warning {
    background: #fff7ed;
    border-color: #fed7aa;
    color: #9a3412;
}

.alert.info {
    background: #eef4ff;
    border-color: #c7d7fe;
    color: var(--primary-dark);
}

.helpdesk-shell {
    min-height: 100vh;
    padding: 18px;
    padding-bottom: 86px;
}

.app-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    max-width: 1120px;
    margin: 0 auto 18px;
}

.brand-mark {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: var(--ink);
    font-size: 18px;
    font-weight: 800;
}

.brand-mark img {
    width: 112px;
    max-height: 34px;
    object-fit: contain;
}

.layout-mobile .helpdesk-shell {
    min-height: 100vh;
    padding: 12px;
    padding-bottom: calc(104px + env(safe-area-inset-bottom));
    background: linear-gradient(180deg, #eef4ff 0%, #f8faff 42%, #ffffff 100%);
}

.layout-mobile .app-header {
    position: sticky;
    top: 0;
    z-index: 12;
    border: 1px solid var(--line);
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.96);
    padding: 10px 11px;
    box-shadow: 0 14px 32px rgba(31, 45, 92, 0.12);
    backdrop-filter: blur(14px);
}

.layout-mobile .brand-mark img {
    width: 82px;
}

.layout-mobile .brand-mark span {
    display: none;
}

.user-chip {
    display: inline-flex;
    align-items: center;
    gap: 9px;
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: var(--panel);
    padding: 6px 10px 6px 6px;
}

.helpdesk-header-actions {
    display: inline-flex;
    align-items: center;
    gap: 9px;
    min-width: 0;
}

.helpdesk-notification-bell {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
    width: 40px;
    height: 40px;
    box-sizing: border-box;
    border: 1px solid var(--line);
    border-radius: 50%;
    background: var(--panel);
    color: var(--primary-dark);
    box-shadow: 0 4px 12px rgba(31, 45, 92, 0.08);
    line-height: 1;
    text-decoration: none;
    overflow: visible;
}

.helpdesk-notification-bell:hover {
    border-color: var(--primary);
    background: #eef4ff;
    color: var(--primary);
}

.helpdesk-notification-bell:focus-visible {
    outline: 3px solid rgba(57, 84, 216, 0.22);
    outline-offset: 2px;
}

.helpdesk-notification-icon {
    display: block;
    width: 22px;
    height: 22px;
    max-width: 22px;
    max-height: 22px;
    flex: 0 0 22px;
    fill: none;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.8;
}

.helpdesk-notification-count {
    position: absolute;
    top: -4px;
    right: -4px;
    min-width: 18px;
    height: 18px;
    box-sizing: border-box;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border: 2px solid #fff;
    border-radius: 999px;
    background: #dc2626;
    color: #fff;
    padding: 0 3px;
    font-size: 9px;
    font-weight: 800;
    line-height: 1;
    white-space: nowrap;
}

.notification-list {
    display: grid;
    gap: 12px;
}

.notification-item {
    border: 1px solid var(--line);
    border-radius: 12px;
    background: var(--panel);
    padding: 16px;
}

.notification-item.unread {
    border-left: 4px solid var(--primary);
    background: #f7f9ff;
}

.notification-item-head,
.notification-page-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.notification-item h2 {
    margin: 0;
    font-size: 17px;
}

.notification-item p {
    margin: 8px 0;
    color: var(--muted);
}

.notification-item-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 8px 14px;
    color: var(--muted);
    font-size: 12px;
}

.notification-item-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

.notification-item-actions form,
.notification-page-actions form {
    margin: 0;
}

.notification-read-label {
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}

.panel > .pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    margin-top: 18px;
}

.panel > .pagination a,
.panel > .pagination span {
    border: 1px solid var(--line);
    border-radius: 8px;
    padding: 8px 11px;
    font-size: 13px;
}

.user-chip img {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    object-fit: cover;
}

.user-chip span {
    max-width: 140px;
    overflow: hidden;
    color: var(--ink);
    font-size: 14px;
    font-weight: 700;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.layout-mobile .user-chip {
    max-width: 136px;
    padding: 5px 8px 5px 5px;
    font-size: 12px;
}

.layout-mobile .helpdesk-notification-bell {
    width: 38px;
    height: 38px;
}

.layout-mobile .notification-page-actions,
.layout-mobile .notification-item-head {
    align-items: flex-start;
}

.layout-mobile .user-chip img {
    width: 30px;
    height: 30px;
}

.layout-mobile .user-chip span {
    display: none;
}

.app-main {
    max-width: 1120px;
    margin: 0 auto;
}

.hero-panel {
    padding: 24px;
    background: linear-gradient(135deg, #3954d8 0%, #7c3aed 100%);
    border-radius: 8px;
    color: #ffffff;
}

.dashboard-hero {
    display: grid;
    gap: 18px;
    align-items: center;
}

.desktop-dashboard-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: #ffffff;
    padding: 24px;
    box-shadow: 0 14px 36px rgba(31, 45, 92, 0.08);
}

.desktop-dashboard-head h1 {
    font-size: clamp(30px, 4vw, 42px);
    line-height: 1.1;
}

.hero-action {
    width: fit-content;
    background: #ffffff;
    color: var(--primary-dark);
}

.hero-action:hover {
    background: #f8faff;
}

.hero-panel .page-kicker,
.hero-panel .page-copy {
    color: rgba(255, 255, 255, 0.86);
}

.hero-panel h1 {
    font-size: clamp(28px, 5vw, 44px);
    line-height: 1.12;
}

.menu-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 14px;
    margin-top: 16px;
}

.menu-card {
    display: block;
    min-height: 132px;
    padding: 20px;
    color: var(--ink);
}

.menu-card strong {
    display: block;
    margin-bottom: 8px;
    font-size: 20px;
}

.menu-card span {
    display: block;
    color: var(--muted);
    line-height: 1.5;
}

.menu-card:hover {
    border-color: rgba(57, 84, 216, 0.45);
    transform: translateY(-1px);
}

.page-heading {
    margin-bottom: 16px;
}

.dashboard-alert {
    margin-top: 16px;
}

.summary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
    margin-top: 16px;
}

.desktop-action-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 18px;
    margin-top: 18px;
}

.latest-panel,
.status-panel,
.ticket-detail-panel {
    margin-top: 18px;
}

.panel-title-row,
.mobile-section-head,
.mobile-detail-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
}

.panel-title-row {
    padding-bottom: 16px;
    border-bottom: 1px solid var(--line);
}

.panel-title-row h2 {
    font-size: 22px;
}

.ticket-table-wrap {
    width: 100%;
    overflow-x: auto;
}

.ticket-table {
    width: 100%;
    border-collapse: collapse;
    min-width: 760px;
}

.ticket-table th,
.ticket-table td {
    padding: 13px 12px;
    border-bottom: 1px solid var(--line);
    text-align: left;
    font-size: 14px;
}

.ticket-table th {
    color: var(--muted);
    background: #f8faff;
    font-size: 12px;
    text-transform: uppercase;
}

.table-link {
    font-weight: 800;
}

.status-badge {
    display: inline-flex;
    align-items: center;
    min-height: 26px;
    border-radius: 999px;
    padding: 5px 10px;
    background: #eef2ff;
    color: var(--primary-dark);
    font-size: 12px;
    font-style: normal;
    font-weight: 800;
}

.status-pending { background: #fff7ed; color: #9a3412; }
.status-assigned { background: #ecfeff; color: #0e7490; }
.status-ongoing { background: #eef2ff; color: #3730a3; }
.status-solved { background: #ecfdf3; color: #067647; }
.status-closed { background: #f1f5f9; color: #475569; }
.status-cancelled { background: #fef2f2; color: #b42318; }

.status-filters {
    display: grid;
    grid-template-columns: 180px 180px 1fr auto;
    gap: 12px;
    align-items: end;
    margin-bottom: 18px;
}

.detail-grid,
.mobile-detail-meta {
    display: grid;
    gap: 12px;
}

.detail-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    margin-top: 18px;
}

.detail-grid div,
.mobile-detail-meta div {
    border: 1px solid var(--line);
    border-radius: 8px;
    background: #f8faff;
    padding: 13px;
}

.detail-grid span,
.mobile-detail-meta span,
.description-box span {
    display: block;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.detail-grid strong,
.mobile-detail-meta strong {
    display: block;
    margin-top: 6px;
    overflow-wrap: anywhere;
}

.description-box {
    margin-top: 14px;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: #ffffff;
    padding: 15px;
}

.description-box p {
    margin: 8px 0 0;
    line-height: 1.6;
}

.timeline {
    margin-top: 20px;
}

.timeline h3 {
    margin: 0 0 12px;
}

.timeline-item {
    position: relative;
    margin-left: 10px;
    padding: 0 0 16px 20px;
    border-left: 2px solid var(--line);
}

.timeline-item::before {
    content: "";
    position: absolute;
    left: -6px;
    top: 2px;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--primary);
}

.timeline-item strong,
.timeline-item span,
.timeline-item p {
    display: block;
}

.timeline-item span {
    margin-top: 4px;
    color: var(--muted);
    font-size: 13px;
}

.timeline-item p {
    margin: 7px 0 0;
    color: var(--ink);
}

.mobile-welcome {
    border-radius: 20px;
    background: linear-gradient(135deg, #3954d8, #7c3aed);
    color: #ffffff;
    padding: 20px;
    box-shadow: 0 20px 42px rgba(57, 84, 216, 0.22);
}

.mobile-welcome .page-kicker,
.mobile-welcome p {
    color: rgba(255, 255, 255, 0.86);
}

.mobile-welcome h1 {
    font-size: 28px;
    line-height: 1.1;
}

.mobile-action-stack,
.mobile-ticket-list {
    display: grid;
    gap: 12px;
}

.mobile-action-stack {
    margin-top: 14px;
}

.mobile-action-card,
.mobile-ticket-card,
.mobile-detail-card,
.mobile-section {
    border: 1px solid var(--line);
    border-radius: 18px;
    background: #ffffff;
    box-shadow: 0 12px 30px rgba(31, 45, 92, 0.08);
}

.mobile-action-card {
    min-height: 92px;
    display: grid;
    align-content: center;
    padding: 17px;
    color: var(--ink);
    font-size: 18px;
    font-weight: 800;
}

.mobile-profile-card {
    margin-top: 14px;
}

.mobile-profile-photo {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin-bottom: 18px;
    text-align: center;
}

.mobile-profile-photo-upload {
    position: relative;
    display: inline-grid;
    place-items: center;
    border: 2px dashed transparent;
    border-radius: 50%;
    padding: 4px;
    background: transparent;
    color: var(--primary-dark);
    cursor: pointer;
    -webkit-tap-highlight-color: transparent;
}

.mobile-profile-photo-upload span {
    position: absolute;
    right: -10px;
    bottom: 4px;
    max-width: 88px;
    border-radius: 999px;
    background: var(--primary);
    color: #ffffff;
    padding: 5px 8px;
    font-size: 10px;
    font-weight: 800;
    line-height: 1.1;
    box-shadow: 0 8px 18px rgba(57, 84, 216, 0.24);
}

.mobile-profile-photo-upload.is-dragover {
    border-color: var(--primary);
    background: var(--soft);
}

.mobile-profile-photo-upload.is-uploading {
    cursor: wait;
    opacity: 0.75;
}

.mobile-profile-photo img {
    width: 112px;
    height: 112px;
    border: 4px solid #ffffff;
    border-radius: 50%;
    object-fit: cover;
    box-shadow: 0 12px 28px rgba(31, 45, 92, 0.16);
}

.profile-photo-message {
    margin: 0;
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}

.profile-photo-message.is-error {
    color: var(--danger);
}

.profile-photo-message.is-success {
    color: var(--success);
}

.profile-readonly-grid input[readonly] {
    background: #f8fafc;
    color: var(--ink);
}

.mobile-profile-card small {
    display: block;
    margin-top: 6px;
    color: var(--muted);
    font-size: 12px;
}

.mobile-action-card span {
    margin-top: 5px;
    color: var(--muted);
    font-size: 13px;
    font-weight: 600;
}

.mobile-action-card.primary-action {
    background: linear-gradient(135deg, #eef4ff, #f4f0ff);
    border-color: rgba(57, 84, 216, 0.28);
    color: var(--primary-dark);
}

.mobile-summary-chips {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px;
    margin-top: 14px;
}

.mobile-summary-chips div {
    min-height: 78px;
    border: 1px solid var(--line);
    border-radius: 16px;
    background: #ffffff;
    padding: 12px;
    box-shadow: 0 8px 22px rgba(31, 45, 92, 0.06);
}

.mobile-summary-chips span {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.mobile-summary-chips strong {
    display: block;
    margin-top: 7px;
    color: var(--primary-dark);
    font-size: 26px;
}

.mobile-section {
    margin-top: 14px;
    padding: 15px;
}

.mobile-section-head {
    margin-bottom: 12px;
}

.mobile-section-head h2 {
    font-size: 18px;
}

.mobile-ticket-card {
    position: relative;
    display: grid;
    gap: 7px;
    min-height: 96px;
    padding: 15px;
    color: var(--ink);
}

.mobile-ticket-card > span,
.mobile-ticket-card small {
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}

.mobile-ticket-card strong {
    padding-right: 92px;
    line-height: 1.35;
    overflow-wrap: anywhere;
}

.mobile-ticket-card .status-badge {
    position: absolute;
    top: 15px;
    right: 15px;
}

.mobile-detail-card {
    margin-top: 14px;
    padding: 17px;
}

.mobile-detail-head > span {
    color: var(--muted);
    font-size: 13px;
    font-weight: 800;
}

.mobile-detail-card h2 {
    margin-top: 12px;
    font-size: 22px;
}

.mobile-detail-card p {
    color: var(--muted);
    line-height: 1.6;
}

.mobile-detail-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.mobile-status-filters {
    display: grid;
    gap: 10px;
}

.summary-card {
    min-height: 98px;
    padding: 17px;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: var(--panel);
    box-shadow: 0 12px 28px rgba(31, 45, 92, 0.07);
}

.summary-card span {
    display: block;
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}

.summary-card strong {
    display: block;
    margin-top: 10px;
    color: var(--primary-dark);
    font-size: 30px;
    line-height: 1;
}

.ticket-form-panel {
    max-width: 860px;
}

.ticket-form-section,
.ticket-contact-location {
    margin-bottom: 18px;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: #fbfcff;
    padding: 16px;
}

.ticket-form-section-heading,
.ticket-contact-location h3 {
    margin: 0 0 14px;
}

.ticket-form-section-heading strong,
.ticket-form-section-heading small,
.ticket-contact-display span,
.ticket-contact-display strong {
    display: block;
}

.ticket-form-section-heading small {
    margin-top: 4px;
    color: var(--muted);
}

.ticket-contact-grid,
.ticket-contact-display {
    display: grid;
    gap: 12px;
}

.ticket-contact-grid-two,
.ticket-contact-display-two {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.ticket-contact-grid-three,
.ticket-contact-display-three {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.ticket-contact-grid .field {
    margin-bottom: 12px;
}

.ticket-contact-display + .ticket-contact-display {
    margin-top: 12px;
}

.ticket-contact-display div {
    border: 1px solid var(--line);
    border-radius: 8px;
    background: #fff;
    padding: 13px;
}

.ticket-contact-display span {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.ticket-contact-display strong {
    margin-top: 6px;
    overflow-wrap: anywhere;
}

.issue-type-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 12px;
}

.issue-card {
    position: relative;
    display: block;
    min-height: 132px;
    border: 1px solid var(--line);
    border-radius: 8px;
    padding: 17px 17px 17px 52px;
    background: #ffffff;
    cursor: pointer;
    transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.issue-card input {
    position: absolute;
    left: 17px;
    top: 20px;
    width: 20px;
    height: 20px;
    accent-color: var(--primary);
}

.issue-card strong {
    display: block;
    margin-bottom: 8px;
    color: var(--ink);
    font-size: 18px;
}

.issue-card span {
    display: block;
    color: var(--muted);
    line-height: 1.5;
}

.issue-card:hover,
.issue-card.is-selected {
    border-color: rgba(57, 84, 216, 0.65);
    box-shadow: 0 0 0 4px rgba(57, 84, 216, 0.1);
    transform: translateY(-1px);
}

.optional-text {
    color: var(--muted);
    font-weight: 400;
}

.success-card {
    max-width: 760px;
    margin-bottom: 16px;
    padding: 24px;
    border: 1px solid #b7ebcf;
    border-radius: 8px;
    background: #f0fdf4;
    box-shadow: 0 14px 34px rgba(6, 118, 71, 0.08);
}

.success-card h2 {
    color: var(--success);
}

.ticket-success-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 12px;
    margin: 18px 0;
}

.ticket-success-grid div {
    padding: 14px;
    border: 1px solid #b7ebcf;
    border-radius: 8px;
    background: #ffffff;
}

.ticket-success-grid span {
    display: block;
    color: var(--muted);
    font-size: 13px;
}

.ticket-success-grid strong {
    display: block;
    margin-top: 6px;
    color: var(--ink);
    font-size: 20px;
}

.panel,
.placeholder-card {
    padding: 22px;
}

.form-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    align-items: center;
    margin-top: 8px;
}

.mobile-bottom-nav,
.bottom-nav {
    position: fixed;
    right: 12px;
    bottom: max(12px, env(safe-area-inset-bottom));
    left: 12px;
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: 6px;
    max-width: 560px;
    margin: 0 auto;
    border: 1px solid rgba(219, 227, 245, 0.9);
    border-radius: 24px;
    background: rgba(255, 255, 255, 0.97);
    padding: 8px;
    padding-bottom: calc(8px + env(safe-area-inset-bottom));
    box-shadow: 0 18px 45px rgba(31, 45, 92, 0.22);
    backdrop-filter: blur(18px);
}

.mobile-bottom-nav-item,
.bottom-nav a {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 4px;
    min-height: 62px;
    border-radius: 18px;
    min-width: 0;
    padding-inline: 2px;
    color: var(--muted);
    font-size: 11px;
    font-weight: 800;
    line-height: 1.15;
    text-align: center;
    -webkit-tap-highlight-color: transparent;
}

.mobile-bottom-nav-item:hover,
.bottom-nav a:hover {
    background: var(--soft);
}

.mobile-bottom-nav-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
}

.mobile-bottom-nav-icon svg {
    width: 23px;
    height: 23px;
    fill: none;
    stroke: currentColor;
    stroke-width: 1.9;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.mobile-bottom-nav-label {
    display: block;
    max-width: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
    font-size: 10px;
}

.mobile-bottom-nav-item.active,
.bottom-nav a.active {
    background: var(--soft);
    color: var(--primary-dark);
    box-shadow: inset 0 0 0 1px rgba(57, 84, 216, 0.14);
}

.mobile-bottom-nav-item.danger {
    color: var(--danger);
}

.mobile-bottom-nav-item.danger:hover {
    background: #fef3f2;
}

.helpdesk-confirm-backdrop {
    position: fixed;
    inset: 0;
    z-index: 80;
    display: grid;
    place-items: center;
    padding: 20px;
    background: rgba(16, 24, 40, 0.5);
}

.helpdesk-confirm-backdrop[hidden] {
    display: none;
}

.helpdesk-confirm-dialog {
    width: min(360px, 100%);
    border: 1px solid var(--line);
    border-radius: 18px;
    background: #ffffff;
    box-shadow: 0 24px 70px rgba(16, 24, 40, 0.26);
    padding: 24px;
    text-align: center;
}

.helpdesk-confirm-dialog h2 {
    margin: 0;
    font-size: 24px;
}

.helpdesk-confirm-dialog p {
    margin: 10px 0 22px;
    color: var(--muted);
    line-height: 1.5;
}

.helpdesk-confirm-actions {
    display: flex;
    justify-content: center;
    gap: 10px;
}

@media (min-width: 760px) {
    .auth-card {
        padding: 34px;
    }

    .helpdesk-shell {
        padding: 28px;
        padding-bottom: 110px;
    }

    .menu-grid {
        grid-template-columns: repeat(3, 1fr);
        gap: 18px;
        margin-top: 20px;
    }

    .dashboard-hero {
        grid-template-columns: 1fr auto;
    }

    .summary-grid {
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 16px;
    }

    .issue-type-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .ticket-success-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero-panel,
    .panel,
    .placeholder-card {
        padding: 32px;
    }
}

@media (max-width: 900px) {
    .desktop-login-shell {
        grid-template-columns: 1fr;
    }

    .desktop-login-brand {
        display: none;
    }

    .desktop-action-grid,
    .status-filters,
    .detail-grid {
        grid-template-columns: 1fr;
    }

    .desktop-helpdesk-nav {
        display: none;
    }
}
/* H7A attachment upload enhancement */
.attachment-upload {
    width: 100%;
    min-width: 0;
}

.attachment-upload.is-enhanced .attachment-native-input {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
    clip-path: inset(50%);
    white-space: nowrap;
}

.attachment-dropzone {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 14px;
    width: 100%;
    min-height: 132px;
    border: 2px dashed #b8c5e0;
    border-radius: 12px;
    background: #f8faff;
    padding: 22px;
    color: #263454;
    font: inherit;
    text-align: left;
    cursor: pointer;
    transition: border-color 0.18s ease, background 0.18s ease, box-shadow 0.18s ease;
}

.attachment-dropzone:hover,
.attachment-dropzone:focus-visible,
.attachment-dropzone.is-dragover {
    border-color: #3954d8;
    background: #f1f4ff;
    box-shadow: 0 0 0 4px rgba(57, 84, 216, 0.1);
    outline: none;
}

.attachment-dropzone:disabled {
    cursor: wait;
    opacity: 0.72;
}

.attachment-dropzone-icon {
    display: grid;
    flex: 0 0 44px;
    width: 44px;
    height: 44px;
    place-items: center;
    border-radius: 12px;
    background: #3954d8;
    color: #fff;
    font-size: 28px;
    font-weight: 400;
    line-height: 1;
}

.attachment-dropzone-copy {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: 5px;
}

.attachment-dropzone-copy strong {
    color: #1d2943;
    font-size: 15px;
}

.attachment-dropzone-copy span {
    color: #667085;
    font-size: 12px;
    line-height: 1.45;
}

.attachment-mobile-copy {
    display: none;
}

.attachment-upload-message {
    min-height: 20px;
    padding-top: 7px;
    color: #526078;
    font-size: 12px;
}

.attachment-upload-message.is-error,
.attachment-file-status.is-error {
    color: #b42318;
}

.attachment-file-list {
    display: grid;
    gap: 9px;
}

.attachment-file-card {
    display: grid;
    grid-template-columns: 50px minmax(0, 1fr) auto;
    gap: 11px;
    align-items: center;
    min-width: 0;
    border: 1px solid #dce3f1;
    border-radius: 10px;
    background: #fff;
    padding: 10px;
}

.attachment-file-card.is-invalid {
    border-color: #f4b5b0;
    background: #fff7f6;
}

.attachment-file-card.is-uploading {
    border-color: #b9c5ff;
    background: #f8f9ff;
}

.attachment-file-type {
    display: grid;
    width: 46px;
    height: 42px;
    place-items: center;
    overflow: hidden;
    border-radius: 8px;
    background: #edf1ff;
    color: #3047b8;
    font-size: 10px;
    font-weight: 800;
}

.attachment-file-details {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: 2px;
}

.attachment-file-details strong {
    overflow: hidden;
    color: #1d2939;
    font-size: 13px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.attachment-file-details > span {
    color: #667085;
    font-size: 11px;
}

.attachment-file-status {
    font-weight: 700;
}

.attachment-remove {
    border: 0;
    background: transparent;
    padding: 7px;
    color: #b42318;
    font: inherit;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
}

.attachment-remove:disabled {
    color: #98a2b3;
    cursor: not-allowed;
}

.attachment-progress-track {
    position: relative;
    display: block;
    width: 100%;
    height: 5px;
    overflow: hidden;
    border-radius: 99px;
    background: #e7ebf3;
}

.attachment-file-progress {
    display: none;
    margin-top: 5px;
}

.attachment-file-card.is-uploading .attachment-file-progress {
    display: block;
}

.attachment-progress-bar {
    position: absolute;
    top: 0;
    bottom: 0;
    left: -45%;
    width: 45%;
    border-radius: inherit;
    background: #3954d8;
    animation: attachment-progress-slide 1.15s ease-in-out infinite;
}

.attachment-overall-progress {
    margin-top: 12px;
    color: #344054;
    font-size: 12px;
    font-weight: 700;
}

.attachment-overall-progress[hidden] {
    display: none;
}

.attachment-overall-progress > span:first-child {
    display: block;
    margin-bottom: 6px;
}

@keyframes attachment-progress-slide {
    from { left: -45%; }
    to { left: 100%; }
}

@media (max-width: 640px) {
    .ticket-contact-grid-two,
    .ticket-contact-grid-three,
    .ticket-contact-display-two,
    .ticket-contact-display-three {
        grid-template-columns: 1fr;
    }

    .attachment-dropzone {
        min-height: 112px;
        justify-content: flex-start;
        padding: 17px;
    }

    .attachment-dropzone-copy > strong:not(.attachment-mobile-copy) {
        display: none;
    }

    .attachment-mobile-copy {
        display: block;
    }

    .attachment-file-card {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        gap: 8px;
        padding: 9px;
    }

    .attachment-file-type {
        width: 40px;
        height: 38px;
    }

    .attachment-remove {
        max-width: 70px;
        overflow-wrap: anywhere;
    }
}
/* H7B notification preview and modal */
.notification-preview {
    display: -webkit-box;
    overflow: hidden;
    margin: 8px 0 0;
    color: #667085;
    line-height: 1.55;
    overflow-wrap: anywhere;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
}

.notification-table-preview {
    display: block;
    max-width: 360px;
    margin-top: 5px;
    overflow: hidden;
    color: #667085;
    font-size: 12px;
    line-height: 1.45;
    overflow-wrap: anywhere;
    text-overflow: ellipsis;
}

.notification-modal-backdrop {
    position: fixed;
    inset: 0;
    z-index: 120;
    display: grid;
    place-items: center;
    overflow-y: auto;
    padding: 24px;
    background: rgba(15, 23, 42, 0.64);
}

.notification-modal-backdrop[hidden],
.notification-modal-source[hidden] {
    display: none;
}

.notification-modal-open {
    overflow: hidden;
}

.notification-message-modal {
    position: relative;
    width: min(720px, 100%);
    max-height: min(760px, calc(100vh - 48px));
    overflow-y: auto;
    border: 1px solid #dbe3f0;
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 28px 90px rgba(15, 23, 42, 0.3);
    padding: 28px;
}

.notification-message-modal h2 {
    margin: 0;
    padding-right: 42px;
    color: #172033;
    font-size: 24px;
    overflow-wrap: anywhere;
}

.notification-modal-close {
    position: absolute;
    top: 16px;
    right: 16px;
    display: grid;
    width: 36px;
    height: 36px;
    place-items: center;
    border: 1px solid #dbe3f0;
    border-radius: 9px;
    background: #fff;
    color: #344054;
    font-size: 24px;
    cursor: pointer;
}

.notification-modal-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    margin: 14px 0 18px;
}

.notification-modal-meta span {
    border-radius: 99px;
    background: #eef2ff;
    padding: 5px 9px;
    color: #3448a8;
    font-size: 11px;
    font-weight: 700;
}

.notification-modal-message {
    margin: 0;
    color: #344054;
    font-size: 15px;
    line-height: 1.75;
    overflow-wrap: anywhere;
    white-space: normal;
}

.notification-modal-attachments {
    margin-top: 24px;
    border-top: 1px solid #e4e9f2;
    padding-top: 18px;
}

.notification-modal-attachments h3 {
    margin: 0 0 10px;
    font-size: 15px;
}

.notification-attachment-list {
    display: grid;
    gap: 8px;
}

.notification-attachment-row {
    display: flex;
    min-width: 0;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    border: 1px solid #e0e6f0;
    border-radius: 10px;
    background: #f9faff;
    padding: 10px 12px;
}

.notification-attachment-row > span:first-child {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: 3px;
}

.notification-attachment-row strong {
    overflow: hidden;
    color: #1d2939;
    font-size: 12px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.notification-attachment-row small {
    color: #667085;
    font-size: 10px;
}

.notification-attachment-row > span:last-child {
    display: flex;
    flex: 0 0 auto;
    gap: 8px;
}

.notification-attachment-row a {
    font-size: 12px;
    font-weight: 700;
}

@media (max-width: 640px) {
    .notification-modal-backdrop {
        align-items: end;
        padding: 0;
    }

    .notification-message-modal {
        width: 100%;
        max-height: 88vh;
        border-radius: 18px 18px 0 0;
        padding: 22px 18px calc(22px + env(safe-area-inset-bottom));
    }

    .notification-message-modal h2 {
        font-size: 20px;
    }

    .notification-attachment-row {
        align-items: flex-start;
        flex-direction: column;
    }
}

/* H7D authenticated attachment preview */
.attachment-preview-backdrop {
    position: fixed;
    inset: 0;
    z-index: 190;
    display: grid;
    place-items: center;
    overflow-y: auto;
    padding: 22px;
    background: rgba(8, 15, 30, 0.78);
}

.attachment-preview-backdrop[hidden] {
    display: none;
}

.attachment-preview-open {
    overflow: hidden;
}

.attachment-preview-modal {
    position: relative;
    display: grid;
    width: min(980px, 100%);
    max-height: calc(100vh - 44px);
    grid-template-rows: auto minmax(220px, 1fr) auto;
    overflow: hidden;
    border: 1px solid rgba(219, 228, 240, 0.9);
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 30px 100px rgba(0, 0, 0, 0.38);
}

.attachment-preview-modal > header {
    display: flex;
    min-width: 0;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid #e2e8f0;
    padding: 18px 64px 16px 20px;
}

.attachment-preview-modal > header h2 {
    margin: 0;
    overflow: hidden;
    color: #172033;
    font-size: 19px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.attachment-preview-modal > header p {
    margin: 4px 0 0;
    color: #667085;
    font-size: 11px;
    font-weight: 700;
}

.attachment-preview-close {
    position: absolute;
    top: 14px;
    right: 16px;
    z-index: 2;
    display: grid;
    width: 38px;
    height: 38px;
    place-items: center;
    border: 1px solid #dbe3ef;
    border-radius: 10px;
    background: #fff;
    color: #344054;
    font-size: 25px;
    cursor: pointer;
}

.attachment-preview-stage {
    display: grid;
    min-width: 0;
    min-height: 280px;
    place-items: center;
    overflow: auto;
    background: #111827;
}

.attachment-preview-image {
    display: block;
    max-width: 100%;
    max-height: calc(100vh - 190px);
    object-fit: contain;
}

.attachment-preview-video {
    display: block;
    width: 100%;
    max-height: calc(100vh - 190px);
    background: #000;
}

.attachment-preview-pdf {
    display: block;
    width: 100%;
    height: min(72vh, 760px);
    border: 0;
    background: #fff;
}

.attachment-preview-fallback {
    max-width: 520px;
    padding: 36px 22px;
    color: #e5e7eb;
    line-height: 1.6;
    text-align: center;
}

.attachment-preview-modal > footer {
    display: flex;
    justify-content: flex-end;
    border-top: 1px solid #e2e8f0;
    background: #fff;
    padding: 13px 18px;
}

@media (max-width: 640px) {
    .attachment-preview-backdrop {
        align-items: end;
        padding: 0;
    }

    .attachment-preview-modal {
        width: 100%;
        max-height: 92vh;
        border-right: 0;
        border-bottom: 0;
        border-left: 0;
        border-radius: 18px 18px 0 0;
        grid-template-rows: auto minmax(180px, 1fr) auto;
    }

    .attachment-preview-modal > header {
        padding: 16px 58px 13px 16px;
    }

    .attachment-preview-modal > header h2 {
        font-size: 16px;
    }

    .attachment-preview-stage {
        min-height: 220px;
    }

    .attachment-preview-image,
    .attachment-preview-video {
        max-height: calc(92vh - 145px);
    }

    .attachment-preview-pdf {
        height: calc(92vh - 145px);
        min-height: 420px;
    }

    .attachment-preview-modal > footer {
        padding: 11px 14px calc(11px + env(safe-area-inset-bottom));
    }

    .attachment-preview-modal > footer .btn {
        width: 100%;
        text-align: center;
    }
}

/* H7E user-visible ticket priority */
.ticket-priority-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 24px;
    border-radius: 999px;
    padding: 4px 9px;
    font-size: 12px;
    font-weight: 800;
    white-space: nowrap;
}

.ticket-priority-badge.priority-low {
    color: #526071;
    background: #edf2f7;
}

.ticket-priority-badge.priority-normal {
    color: #2855d9;
    background: #e4ecff;
}

.ticket-priority-badge.priority-high {
    color: #8a4d06;
    background: #fff0d8;
}

.ticket-priority-badge.priority-urgent {
    color: #9c2634;
    background: #ffe3e8;
}

.mobile-login-tabs {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 6px;
    margin: 20px 0;
    padding: 5px;
    border-radius: 14px;
    background: #eef2f7;
}

.mobile-login-tabs a {
    padding: 11px 14px;
    border-radius: 10px;
    color: #526071;
    font-weight: 700;
    text-align: center;
    text-decoration: none;
}

.mobile-login-tabs a.active {
    color: #fff;
    background: #155eef;
    box-shadow: 0 6px 16px rgba(21, 94, 239, .2);
}

.technician-mobile-shell .app-main {
    padding-bottom: 96px;
}

.technician-chip {
    max-width: 130px;
}

.technician-chip span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.technician-more-menu {
    position: relative;
    flex: 0 0 auto;
}

.technician-more-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: 1px solid var(--line);
    border-radius: 50%;
    color: var(--ink);
    background: #fff;
    box-shadow: 0 8px 20px rgba(31, 45, 92, 0.08);
}

.technician-more-button svg {
    fill: currentColor;
}

.technician-more-panel {
    position: absolute;
    top: calc(100% + 10px);
    right: 0;
    z-index: 30;
    display: grid;
    width: min(260px, calc(100vw - 28px));
    padding: 8px;
    border: 1px solid var(--line);
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 22px 45px rgba(31, 45, 92, 0.18);
}

.technician-more-panel[hidden] {
    display: none;
}

.technician-more-panel strong {
    padding: 9px 10px 7px;
    color: var(--muted);
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: .04em;
}

.technician-more-panel a {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 42px;
    padding: 10px;
    border-radius: 10px;
    color: var(--ink);
    font-weight: 750;
    text-decoration: none;
}

.technician-more-panel-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
    width: 22px;
    height: 22px;
}

.technician-more-panel-icon svg {
    width: 21px;
    height: 21px;
    fill: none;
    stroke: currentColor;
    stroke-width: 1.9;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.technician-more-panel a:hover,
.technician-more-panel a:focus {
    background: #eef4ff;
}

.technician-more-panel a.danger {
    color: #b42318;
}

.technician-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.technician-summary div:last-child {
    border-color: #fed7aa;
    background: #fff7ed;
}

.technician-ticket-card {
    display: grid;
    gap: 7px;
}

.technician-ticket-badges {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

.technician-ticket-badges .status-badge {
    position: static;
}

.technician-form-panel form {
    display: grid;
    gap: 16px;
}

.technician-detail-card .ticket-priority-badge {
    align-self: flex-start;
}

.technician-bottom-nav {
    --mobile-nav-indicator-x: 8px;
    --mobile-nav-indicator-y: 8px;
    --mobile-nav-indicator-w: 0px;
    --mobile-nav-indicator-h: 0px;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    border-color: rgba(255, 255, 255, 0.28);
    background: rgba(255, 255, 255, 0.34);
    overflow: hidden;
    isolation: isolate;
    -webkit-backdrop-filter: blur(32px) saturate(1.9);
    backdrop-filter: blur(32px) saturate(1.9);
    box-shadow: 0 12px 35px rgba(15, 23, 42, 0.11), 0 2px 10px rgba(15, 23, 42, 0.04);
}

.technician-bottom-nav .mobile-bottom-nav-indicator {
    position: absolute;
    top: 0;
    left: 0;
    z-index: 0;
    width: var(--mobile-nav-indicator-w);
    height: var(--mobile-nav-indicator-h);
    border-radius: 20px;
    background: rgba(229, 231, 235, 0.46);
    opacity: 0;
    pointer-events: none;
    transform: translate3d(var(--mobile-nav-indicator-x), var(--mobile-nav-indicator-y), 0);
    transition: transform 260ms cubic-bezier(0.2, 0.8, 0.2, 1), width 260ms cubic-bezier(0.2, 0.8, 0.2, 1), height 260ms cubic-bezier(0.2, 0.8, 0.2, 1), opacity 160ms ease;
    -webkit-backdrop-filter: blur(16px) saturate(1.4);
    backdrop-filter: blur(16px) saturate(1.4);
    box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.24), 0 8px 18px rgba(15, 23, 42, 0.04);
}

.technician-bottom-nav.is-indicator-ready .mobile-bottom-nav-indicator {
    opacity: 1;
}

.technician-bottom-nav.is-positioning .mobile-bottom-nav-indicator {
    transition: none;
}

.technician-bottom-nav .mobile-bottom-nav-item {
    position: relative;
    z-index: 1;
    min-width: 0;
    padding-inline: 2px;
    background: transparent;
    box-shadow: none;
    transition: color 180ms ease, transform 180ms ease;
}

.technician-bottom-nav .mobile-bottom-nav-item:hover {
    background: transparent;
}

.technician-bottom-nav.is-indicator-ready .mobile-bottom-nav-item.active {
    background: transparent;
    box-shadow: none;
    color: #111827;
}

.technician-bottom-nav:not(.is-indicator-ready) .mobile-bottom-nav-item.active {
    background: rgba(142, 142, 147, 0.2);
    box-shadow: inset 0 0 0 1px rgba(142, 142, 147, 0.14);
}

.technician-bottom-nav .mobile-bottom-nav-icon,
.technician-bottom-nav .mobile-bottom-nav-label {
    position: relative;
    z-index: 1;
}

.technician-bottom-nav .mobile-bottom-nav-label {
    max-width: 100%;
    overflow: hidden;
    font-size: 10.5px;
    font-weight: 650;
    line-height: 1.15;
    text-overflow: ellipsis;
}

@media (prefers-reduced-motion: reduce) {
    .technician-bottom-nav .mobile-bottom-nav-indicator,
    .technician-bottom-nav .mobile-bottom-nav-item {
        transition: none;
    }
}

@media (min-width: 700px) {
    .technician-mobile-shell {
        max-width: 760px;
        margin: 0 auto;
    }
}